Refund policy
Our goal in Discover is to provide our coffee lovers with impeccable service, delicious coffee, and the highest quality goods.
If you are dissatisfied with your purchase in any way, please don’t hesitate to reach out to our customer support team about a return or exchange within 30 days of purchase by reaching out to us or giving us a call at 60116290 1313 We’ll do our best to get things squared away.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as coffee grounds), custom products (such as special orders or personalized items).
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.